Account Manager

About the role

The Account Manager is a full‑time, on‑site position in San Juan, responsible for nurturing existing client relationships, uncovering new business opportunities, and ensuring MultiSystems’ technology solutions align with client needs.

Key responsibilities

• Understand customer operations and translate technical features of enterprise mobility, automatic identification, and data‑collection systems into business value.
• Coordinate solution proposals, prepare and deliver presentations, and maintain accurate account records.
• Collaborate with technical, sales, and support teams to oversee implementation, address client issues, and drive long‑term satisfaction and retention.
• Monitor market trends, participate in local business‑development activities, and contribute to revenue‑growth targets.

Required profile

• Proven client relationship and account‑management experience, with the ability to build trust and manage expectations.
• Strong business‑development, sales and negotiation skills, preferably in manufacturing, mobility, or supply‑chain environments.
• Bilingual proficiency in English and Spanish is highly beneficial.
• Bachelor’s degree in Business, Engineering, IT or related field, or equivalent professional experience.

Required skills

• Enterprise mobility solutions
• Automatic identification technologies
• Data‑collection systems