Human Resources Manager

About the role

We are looking for a dynamic, engaging and culture‑driven Human Resources Manager to cultivate a “Be the Difference” culture. This position will work with the Director of Human Resources to partner with hotel leadership, focusing on service excellence through culture development, recruitment, retention, talent management, and coaching.

Key responsibilities

• Partner with hotel leadership to drive and sustain a strong culture.
• Assist with the resort’s talent and culture strategy across the entire employee experience.
• Support selection processes and onboarding to ensure alignment with hotel culture.
• Manage local annual benefits enrollment, billing/reconciliations, and address ongoing team member questions.
• Oversee internal communications for employees, including bulletin boards, email, and social media.
• Collaborate with leaders to manage performance feedback and talent management.
• Facilitate training and onboarding, ensuring completion and compliance.
• Develop and manage employee recognition programs in partnership with resort leadership.
• Administer employee engagement surveys, facilitate action‑plan development, and follow‑up for continuous improvement.
• Maintain compliance with federal and state labor laws, including EEO, wage & hour, and regulatory requirements.
• Update employee files for new hires and terminations and ensure timely processing in the HCM platform.
• Conduct management training, advise on labor‑law issues, and ensure management compliance.
• Monitor workers’ compensation programs, ensuring timely claim submissions and reporting.
• Establish an “Open Door Policy” to promote management involvement and employee accessibility.

Required profile

• College degree preferred or equivalent work experience.
• 2‑3 years of Human Resources experience, preferably in hospitality or a similar industry.
• Knowledge of governmental employment laws.
• Excellent computer proficiency.
• Strong oral and written communication skills.
• Ability to evaluate alternatives quickly and accurately.
• Effective problem‑solving and listening skills.