Receptionist

About the role

The Receptionist is the first point of contact for visitors at the PR Convention Center and supports the events, administration and HR teams. You will manage the multi‑line phone system, welcome guests, and ensure the reception area remains professional and organized.

Key responsibilities

• Answer and direct incoming calls, retrieve and forward voicemail messages, and provide information about the organization and facility.
• Welcome on‑site visitors, determine the purpose of their visit, notify relevant personnel, and guide them to the appropriate location.
• Maintain the reservation calendar for the conference room and manage the events ticket raffle platform.
• Receive, sort and distribute incoming mail and publications, and oversee copy‑machine usage.
• Monitor and replenish office supplies, keeping the storage area orderly.
• Support Human Resources and Administration with communications, cafeteria menu distribution, and other clerical tasks.

Required profile

• Bilingual in Spanish and English with excellent written and oral communication skills.
• Professional, organized, detail‑oriented and able to work independently or as part of a team.
• Minimum of an Associate Degree or equivalent experience and at least one year of related work experience.
• Willingness to work extended hours when needed and to adhere to safety and security protocols.

Required skills

• Proficiency with Microsoft Word.
• Proficiency with Microsoft Excel.
• Proficiency with Microsoft Outlook.
• Proficiency with Microsoft PowerPoint.
• Experience using Canvas.