Service Technician - Vega Baja

About the role

The Service Technician supports Liberty Puerto Rico by delivering elite service to customers, answering inquiries, and resolving technical and network issues. The role involves both field installations and troubleshooting for new and existing customers.

Key responsibilities

• Perform preventative maintenance and repair of CATV distribution systems, including setting up sweep generators and calibrating amplifiers.
• Diagnose and resolve signal problems using field strength meters, adjust levels, and install tap‑off devices.
• Conduct underground and aerial CATV construction, install coaxial cable, vaults, pedestals, and use TDR fault locators.
• Climb poles, ladders, towers, and operate bucket trucks to install and service equipment up to 75 lb loads.
• Document performance tests, inventory, and vehicle usage; report job completion through the Axis System.

Required profile

• High school diploma required; associate degree preferred.
• 1‑2 years of technical experience in the CATV industry and SCTE‑BPI certification.
• Bilingual in Spanish and English.
• Availability for standby shifts, 24/7 outage response, and relocation as needed.

Required skills

• CATV installation and maintenance, including coaxial cable splicing.
• Operation of signal level meters, ohm meters, and other test equipment.
• Command‑line interface (CLI) usage.
• Proficiency with hand tools such as electric drills, hammers, wrenches, and screwdrivers.
• Knowledge of National Electrical Code, FCC regulations, and telecommunications standards.
• Microsoft Office and basic computer literacy.