Visitor Host for Ecological Culture Center

About the role

Para la Naturaleza seeks a passionate Host to welcome visitors at its Ecological Culture Centers in Old San Juan, Puerto Rico. The role focuses on delivering an educational, safe, and high‑quality experience that connects guests with the island’s natural and cultural heritage.

Key responsibilities

• Provide attention, guidance, and support to individual visitors and groups, including orientation and assistance.
• Deliver information on the historical, cultural, and natural value of the center’s exhibitions, collections, and resources.
• Maintain organized exhibition areas, record attendance, and assist with basic collection management.
• Support educational and cultural activities and coordinate with relevant staff.
• Follow established safety procedures for visitors, facilities, exhibitions, and collections.

Required profile

• Bachelor’s degree or university studies in History, Humanities, Education, Tourism, Environmental Sciences, Ecology, Natural History, or a related field.
• Previous experience in customer service, visitor services, museums, cultural centers, galleries, tourism, ecotourism, education, or interpretation (preferred).
• Strong verbal and interpersonal communication skills in both Spanish and English.
• Ability to work weekends, holidays, extended hours, and rotating schedules as needed.

Required skills

• Basic computer skills and familiarity with office applications.
• Experience using audiovisual equipment.
• Ability to lift at least 25 pounds and handle objects of various sizes.
• Attention to detail for maintaining visitor, exhibition, and operational records.