Benefits Program Manager

About the role

The Benefits Program Manager will lead the administration of employee benefits for CooperVision in Puerto Rico. This individual contributor role reports to the Director, Benefits – Americas and supports a multilingual workforce across the Americas.

Key responsibilities

• Serve as the primary contact for all employee benefits programs in Puerto Rico.
• Coordinate day‑to‑day administration of medical, dental, vision, life, AD&D, disability, voluntary programs, EAP, retirement plan, and COBRA.
• Partner with external vendors and internal stakeholders to ensure compliance, improve plan performance, and enhance employee experience.
• Manage annual Open Enrollment, including communications, webinars, portal updates, and employee inquiries.
• Evaluate benefit competitiveness against peer organizations and recommend improvements.
• Support merger and acquisition initiatives to integrate benefits smoothly.
• Research and propose new benefit programs to strengthen overall plan design.

Required profile

• 7+ years progressive benefits administration experience, including healthcare, welfare, and retirement plans, with at least 3 years focused on retirement programs.
• Bachelor’s degree in Business, HR, or a related field.

Required skills

• Advanced Excel proficiency (pivot tables, lookup formulas, data reconciliation, large‑data‑set analysis).
• Experience with HRIS and benefits administration platforms, including system configuration, testing, and vendor interfaces.