Manufacturing Operations Manager

About the role

Hewlett Packard Enterprise is looking for a Manufacturing Operations Manager based in Aguadilla, Puerto Rico, to oversee the delivery and quality of ODM and contract manufacture partners. The role is hybrid, with about two days per week in an HPE office, and requires full-time presence at the HPE Aguadilla facility with roughly 30% travel. It reports administratively to the Manufacturing Operations Director and functionally to the Business Manager and Supply Chain Manager in the USA.

Key responsibilities

• Act as primary interface for ODM/CM partners in Mexico and escalate material, quality and engineering issues
• Work with Supply Planning, Supply Chain, GCM, GMM, Logistics and RMA teams, and liaise with HPE Tech Operations and Supplier Quality
• Help develop and run the build plan to support revenue shipments and regional hub deliveries
• Interface with the NPI team to ensure new products move smoothly to production
• Facilitate returns and repairs of internal products to ODM/CM partners and monitor ODM/CM data, including ATP feeds and supply commitments
• Ensure ECOs, MCOs and deviations are implemented, with effective dates and financial impact reported
• Track OCOGS with the manufacturing partner and coordinate material orders through MRP signals
• Support key customers and internal projects, and work with partners on daily basis

Required profile

• Bachelor's degree or equivalent; electronics or mechanical engineering preferred
• At least 10 years of experience in the electronics industry or similar roles such as project management or supply chain management
• Excellent spoken and written English; Mandarin is a plus
• Ability to work under pressure, with flexible hours, and with a multi-cultural, multi-location team

Required skills

• SAP ERP, Windows and Microsoft Office (especially Excel)
• Document control, BOMs, ECOs and deviation management
• Global procurement processes, supply chain modeling and supplier management
• Project management, negotiation and presentation skills

What we offer

• Health and wellbeing benefits for employees and their loved ones
• Personal and professional development programs
• An inclusive workplace with flexibility to manage work and personal needs