Public Area Attendant – Hotel

About the role

The Public Area Attendant ensures that all public spaces of the Highgate hotel meet the brand’s high standards of cleanliness, safety, and guest satisfaction. This full‑time position involves daily upkeep of lobbies, pool areas, restrooms, and other guest‑facing zones.

Key responsibilities

• Maintain cleanliness and sanitation in lobbies, business center, fitness center, restaurants, public restrooms, corridors, meeting rooms, elevators, pool areas, parking garages and driveways.
• Perform special cleaning assignments, assist with room attendant duties, handle lost‑and‑found items, and report maintenance issues to the supervisor.
• Vacuum guest corridors, collect trash, keep stairwells and ash urns tidy, and ensure overall guest satisfaction throughout the shift.

Required profile

• High school diploma or equivalent; prior housekeeping or hotel experience preferred.
• Ability to stand for the entire shift, lift up to 50 lb occasionally, and work flexible, long hours.
• Strong verbal and written communication skills, courteous demeanor, and ability to multitask and prioritize tasks.

What we offer

• Comprehensive benefits package including medical, dental, vision, life insurance, 401(k) with matching, paid holidays, vacation, sick leave and employee assistance program.
• Opportunities for cross‑training, career development and tuition reimbursement.