Inside Sales & Customer Service Representative

About the role

FASTSIGNS #440101 in Guaynabo is seeking a driven Inside Sales & Customer Service Representative to be the face of the brand, building lasting relationships with business clients and delivering visual communication solutions.

Key responsibilities

• Prospect and develop new B2B client relationships through outbound calls, emails, and in‑person visits.
• Manage the full sales cycle from inquiry to order fulfillment and follow‑up.
• Consult with clients to understand signage and visual communication needs and prepare quotes and proposals.
• Coordinate with the production team to ensure accurate and timely delivery.
• Maintain and grow existing accounts through exceptional service and proactive outreach.
• Track leads, sales activity, and client interactions using CRM tools.

Required profile

• 1–3 years of experience in B2B sales, account management, or customer service.
• Strong communication skills in both Spanish and English.
• Proven ability to meet or exceed sales targets and KPIs.
• Self‑motivated, organized, and able to manage multiple accounts simultaneously.
• Valid driver’s license and reliable transportation preferred.

Required skills

• Proficiency with Google Workspace.
• Experience using CRM tools to track leads and sales activity.

What we offer

• Competitive hourly wage ($12–$14 per hour).
• Free uniforms.
• Health insurance.
• Opportunities for advancement.
• Training and development programs.