Infrastructure Operations Technician

About the role

Hewlett Packard Enterprise is seeking an Infrastructure Operations Technician to work on a hybrid schedule, spending two days per week in the Aguadilla office. The role supports 24x7 data‑center operations across compute, storage, virtualization and networking.

Key responsibilities

• Monitor and maintain compute, storage, virtualization, and network infrastructure to ensure high service availability.
• Troubleshoot, resolve, and escalate incidents while supporting 24x7 operational activities.
• Install and support data‑center and lab infrastructure, including hardware deployment, cabling, power, and connectivity.
• Execute operational procedures, approved automation workflows, and infrastructure maintenance tasks.
• Collaborate with engineering, security, networking, and application teams to maintain stable and secure services.

Required profile

• Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent practical experience.
• Minimum 2 years of experience in infrastructure operations, systems administration, or technical support.
• Experience in 24x7 service support environments is preferred.

Required skills

• VMware, Hyper‑V, KVM (virtualization technologies).
• Infrastructure monitoring and incident management tools.
• Systems administration across compute, storage and operating systems.
• Automation tools such as Ansible, PowerShell, Python, Bash.

What we offer

• Health & Wellbeing benefits for you and your loved ones.
• Personal & Professional Development programs.
• Unconditional Inclusion and flexible work arrangements.