OA/CTS Clerk

About the role

The OA/CTS Clerk supports the Outreach and Admission (OA) and Career Transition Specialist (CTS) functions within Equus Workforce Solutions' Job Corps programs. This position ensures accurate documentation, efficient mail handling, and smooth administrative processes for young adults across Puerto Rico.

Key responsibilities

• Manage outgoing mail and UPS shipments, ensuring daily distribution according to departmental protocols.
• Copy, scan, and file OA and CTS documents with meticulous accuracy.
• Generate reports by collecting data from computer systems and printed sources.
• Process supportive services documentation, verify client information, and validate receipts.
• Distribute CTS checks to students upon program completion and compile records for corporate or DOL regional offices.
• Handle incoming calls, direct callers professionally, and prepare advertising materials and information packets.
• Maintain inventory of office supplies, submit requisitions, and keep procurement records for monthly review.
• Upload all documentation to the electronic case file system and organize the Shared Drive for easy access.

Required profile

• Associate's degree in Office Administration or related field.
• Minimum one year of professional administrative or clerical experience.
• Bilingual proficiency in English and Spanish (written and verbal).
• Current certification under Puerto Rico Law 300 and a valid Puerto Rico Class 4 driver’s license.
• Strong organizational, time‑management, and confidentiality skills.

Required skills

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Experience with customer database management systems.