Retail Store Manager – Plaza del Caribe

About the role

As a Store Manager at Bath & Body Works you will lead the Plaza del Caribe location, developing associates, delivering consistent customer experiences and driving store growth.

Key responsibilities

• Recruit, hire, develop and retain a high‑performing store leadership team and front‑line associates.
• Set clear performance expectations, goals and accountability, providing regular feedback and coaching.
• Oversee daily operations including opening and closing routines, bank deposits, inventory receipt and visual merchandising.
• Ensure excellent in‑store customer experiences by modeling selling behaviors, demonstrating product knowledge and making personalized recommendations.
• Maintain safety, cleanliness and visual standards, and manage store safety and maintenance issues.

Required profile

• 2+ years of experience in a retail management role with proven sales and operational results.
• Strong customer‑first mindset and ability to foster a selling culture.
• Effective communication, coaching and conflict‑de‑escalation skills.
• Flexibility to work varied shifts, including evenings, weekends and holidays.
• High school diploma, GED or equivalent work experience.

What we offer

• Comprehensive medical, dental, vision and pharmacy coverage.
• DailyPay on‑demand wage access and 401(k) with company match.
• Employee Assistance Program for mental‑health support.
• Paid time off, parental leave and family‑building benefits.
• 40 % merchandise discount and free product access.